Privacy Policy
Your privacy and data security are our top priorities.
1. Information Collection
We collect personal health information necessary for your medical treatment, billing, and standard hospital operations. This includes your demographic data, medical history, test results, and insurance details collected during registration and treatment.
2. Use of Information
Your data is used strictly to provide you with medical care. We may share necessary details with our internal specialists, diagnostic laboratories, your insurance provider (TPA), and government health registries as required by law.
3. Data Security
Balaji HMS employs zero-trust security architecture. Your Electronic Medical Records (EMR) are encrypted at rest and in transit. Access is strictly governed by Role-Based Access Control (RBAC), ensuring that only authorized medical personnel involved in your care can view your data.
4. NABH & HIPAA Compliance
We adhere to strict data privacy guidelines in compliance with NABH standards. All digital interactions and audit logs are immutably stored to track data access and prevent unauthorized disclosures.
5. Contact Information
If you have any questions or concerns regarding our privacy practices or wish to access/correct your personal data, please contact our Data Protection Officer at privacy@balajihms.com.